Frequently Asked Questions

Unmasked Logic, LLC is a SaaS company. We build and sell focused software products. We're not a web agency or a consulting firm - we build our own products and sell subscriptions. Currently our main products are Evidence Stream (evidence management for legal professionals), Career Quiver (AI-powered job search tools), and Salty Cards (anonymous humorous postcards).

We are officially registered as a Limited Liability Company (LLC) in the state of Oregon, USA. Our team works remotely.

No. We are a product company, not a services or agency company. We do not take on client web design, development, marketing, or advertising projects. Our focus is entirely on building and growing our own SaaS products.

The team behind Unmasked Logic has over 20 years of combined experience building digital products and software. We officially incorporated as an LLC in Oregon to build and grow our SaaS product portfolio.

Evidence Stream is an enterprise evidence management platform designed for legal professionals. It provides tools for organizing, searching, and collaborating on evidence in real time with secure document handling built for the demands of legal workflows. It is currently in active development.

Salty Cards is a way to send anonymous, humorous postcards to anyone. It's for the moments when a laugh delivered in the mail is exactly what someone needs. It is currently in beta.

Career Quiver is a suite of AI-powered tools designed to help job seekers get past ATS (Applicant Tracking System) screening. It includes an AI resume builder, job-specific resume tailoring, cover letter generation and review, ATS compatibility scoring, and more. It is currently in beta.

Several of our products are in active development. Salty Cards and Career Quiver are currently in beta. Contact us if you're interested in early access or want to follow progress.

Each product will have its own pricing model appropriate to its audience. We're still finalizing pricing for some products. We'll always be upfront about costs - no hidden fees or surprise charges.

We plan to offer trials or free tiers where it makes sense for each product. Details will be confirmed closer to each product's launch.

We accept major credit and debit cards via Stripe. Some enterprise plans for Evidence Stream may support invoice-based billing. Contact us if you have specific billing requirements.

Yes. You can cancel any subscription at any time. Your access continues until the end of your current billing period. We don't believe in locking people in - if our product stops working for you, we'd rather know why than keep billing you.

The best way to reach us is through the contact form on this site. Select the product you need help with and describe your issue. We typically respond within 24 hours on business days.

We typically respond to support requests within 24 hours on business days. For critical issues affecting active subscriptions, we aim to respond much faster.

Use the contact form and select 'Bug Report' as your topic. Please include as much detail as possible: what you were doing, what happened, what you expected to happen, and your browser/OS if relevant. The more detail, the faster we can fix it.

We love feature requests! Use the contact form, select 'Feature Request', and tell us what you need and why. We can't promise we'll build every request, but we read every one and they genuinely inform our roadmaps.

Each product will have its own documentation available at or before launch. Since all products are currently in development, documentation is being built alongside the products. If you have questions in the meantime, contact us directly.

We build on proven, modern technologies. Common choices across our products include React/Next.js for frontends, Node.js and Python for backends, PostgreSQL and MongoDB for databases, and AWS/Cloudflare for infrastructure. We choose what's right for the product, not what's trendy.

Yes. We take security seriously. All data is encrypted in transit and at rest. We follow security best practices appropriate for each product category. Evidence Stream in particular is designed with the security requirements of legal professionals in mind.

Integration capabilities vary by product. If you need a specific integration, contact us and tell us what you're trying to connect - we actively consider integration requests as part of our product roadmaps.

Our web-based products support all modern browsers (Chrome, Firefox, Safari, Edge). Device and platform support details vary by product - contact us if you have specific requirements.